What is my next step?

If your car is drivable simply drive in to Import Auto's convenient location. We will assist you in making the insurance report, handle your claim in a professional manner and make arrangements for a rental car. You may leave your car to start the repair process or schedule the repair at your convenience.

If you already have made the insurance report and obtained the claim number or have an insurance company estimate, just drop off your car at Import Auto for repairs or you can take advantage of our convenient car pick-up and delivery service. We will continue the claims process for you and make arrangements for a rental car. 

If your car is not drivable or, if you are not comfortable driving your car, call Import Auto for a 24 hour towing service.

If your car has been towed from the accident site by an unknown towing company, or body shop, you may have fallen victim to "chase" practices. Please call Import Auto as soon as possible and we will arrange to immediately retrieve your car.

Read more:

• Had an accident?
• Why Import Auto?
• From the Moment You Call Import Auto
• Insurance Claims
• Our Equipment and Expertise