Customer Satisfaction

Delivering complete customer satisfaction is our first priority at Import Auto. To ensure that we understand your needs and exceed your expectations, we have chosen the most comprehensive research tool available within the collision industry for measuring customer satisfaction. In an effort to obtain accurate, un-interpreted feedback from our customers, we have opted to utilize the services of the Automotive Customer Relations Bureau (ACRB) to survey all of our customers and provide ongoing measurement of our performance. The information that is uncovered is necessary for us to create the ultimate repair experience which continues to be driven by our customers’ feedback.

For additional information on the ACRB and there survey visit their web site at: www.theacrb.com. The information provided within this site will be extremely helpful for you.

To see Our Customer Satisfaction Cards click here

To see customer ranking on YELP (a customer reviewing site) click here